We want every reader to be happy with their purchase. While we strive to deliver books in perfect condition, we understand issues can occur.

1. Eligibility for Returns/Exchange

• Returns or exchanges are accepted only for damaged, defective or incorrect orders.
• Returns must be made within 2 calendar days of delivery by emailing booqland@gmail.com with order details and photos of the issue.

2. Non-Returnable Items

• Books that have been read, damaged after delivery, or are not in their original condition.
• Clearance or promotional items unless damaged on arrival.

3. Process

• Once approved, items will be picked up or exchanged within 3-5 business days.
• Refunds (if applicable) are issued via original payment method or store credit.