Never Split the Difference

Negotiation Techniques from a Former FBI Hostage Negotiator.

In Never Split the Difference, Chris Voss shares powerful strategies from his career as an FBI hostage negotiator, showing how high-stakes negotiation principles can be applied to everyday life, business, and personal interactions. Voss emphasizes the importance of emotional intelligence, tactical empathy, and precise communication in achieving desired outcomes without compromising relationships.

Through gripping real-life stories and actionable techniques, readers learn to master negotiation skills such as mirroring, labeling, calibrated questions, and the “Black Swan” method to uncover hidden opportunities and influence others effectively.

Practical, engaging, and transformative, Never Split the Difference equips readers with the tools to negotiate with confidence, clarity, and persuasion in any situation.

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